SH
Sibusiso H

1 reviews | Active since Jun 2014

09 Oct 2017, 12:36

Home loan

I've been sent from pillar to post. I received a paid up letter in February 2017 but standard bank did not update with the credit beareaus and it is affecting my credit profile. My ID number is ********** 567082 Contact# ********** 454

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Replies (3)
Standard Bank
Standard Bank's reply09 Oct 2017, 15:21
Official

Dear Sibusiso

Thank you for posting the message and allowing us the opportunity to address your concerns.

The matter has been escalated to a resolution specialist who will be in contact with you.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***

Standard Bank
Standard Bank's reply10 Oct 2017, 11:55
Official

Dear Sibusiso

Thank you once again for your posting.

Email has been sent to you requesting more information to attend to this matter.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply16 Oct 2017, 11:06
Official

Dear Sibusiso

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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