Home content insurance claim, no feedback for almost 2 months

<p>My home was broken into and ****** in the middle of December 2016. I lodged a claim with standard bank home content insurance and an assessor came through a couple days later, I have since not received any feedback from Standard Bank. I have called them 5 times already, and each time they give me the same excuse, that they are waiting for the report from the assessor. I have been promised call backs to follow up by Salisha and Sangelo but have not received a single call by any member of the Standard Bank insurance department. Can my claim please be finalised or I will be forced to move my insurance.</p>