AA
Ally A

1 reviews | Active since Sept 2016

26 Sept 2016, 11:45

Home bond

<p>From Standard Bank after 3 weeks...**************!!! Against foreigners!!!And I am a SA...</p> <p>I regret to inform you that I will not be able to proceed with your application. I have submitted all the documents you provided but because Mr is a non-resident, we cannot offer further funds on your current bond. I sincerely apologize for the inconvenience caused to you.</p> <p>Kind regards,</p> ********** <p>Angelique Oliver<br />PBB Ops Shared Services Durban / Verification Consultant Home Loan<br />Tel ********** / Fax ***/ www.standardbank.co.za</p>

0
Replies (2)
Standard Bank
Standard Bank's reply26 Sept 2016, 15:56
Official

Good day Ally At

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank
Standard Bank's reply27 Sept 2016, 08:11
Official

Good day Ally At

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***