1 reviews | Active since Jun 2017
Home application turned into a pain
Standard bank home application process is such a pain. its been over a month and every week I get a request for a different document. Had I known I would have taken offers from other banks. I will be paying the bond as it is my obligation, but why they are requesting 16.1 cipc form puzzles me and will never make sense to me. Given an opportunity I will definitely switch, just for the frustration that I went through. I hope that one day the process will be finalized and my kids will be able to move into their new home. I even stopped updating them because I always tell them the same story. I need to understand why the rules of the entity are requested for a bond application, how is that linked to my obligation to them?
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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