SS
Scentsational S

1 reviews | Active since Aug 2019

14 Aug 2019, 10:53

Home affairs is better the walking into standard bank

I have banked with Standard bank my whole working career and I still get asked for 3 months pay slips even though I am only increasing an existing personal loan this is madness people complain about home affairs in this country but I had a better experience there then I did revisiting standard bank clery park today I will soon be looking an moving my account to a bank that is more appreciative of my contribution and people want to complain when the bank closes branches, it's because the experience that is reliever it horrible I hate walking into a branch but this blue bank makes everything hard

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Replies (2)
Standard Bank
Standard Bank's reply15 Aug 2019, 08:59
Official
Good day

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

 

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply16 Aug 2019, 15:24
Official
Dear Scentsational Scentsational

Thank you once again for posting your comments.

Can you please provide us with a more detailed description of your complaint in order for us to attend to the matter for you?

Your response will be appreciated.

Kind regards

Complaint Resolution Centre
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