CS
Cedric S

1 reviews | Active since Aug 2022

11 Aug 2022, 07:41

Home affairs is better than standard bank

Communication,empathy and incompetence at standard is truly astonishing.

0
Replies (5)
Standard Bank
Standard Bank's reply11 Aug 2022, 07:54
Official
Hi Cedric

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
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CS
Cedric S's update12 Aug 2022, 10:33
Reviewer Update
I have had this shoddy service for 18 months and u cannot understand my frustration and anger.
Standard Bank
Standard Bank's reply12 Aug 2022, 10:44
Official
Good Morning Cedric

 We will follow up with our team.

We will be in touch with further feedback.

Sorry for the inconvenience.

Kindest regards
Standard Bank Hello Peter Team 
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CS
Cedric S's update12 Aug 2022, 16:10
Reviewer Update
Another week gone and no explanation.At least standard bank in consistent in that regard.
Standard Bank
Standard Bank's reply13 Aug 2022, 11:40
Official
Good Day Cedric

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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