holiday payments
Pathetic assistance with debt holiday.I have sent several emails regarding my request holiday vacation loan. As well as the situation that my partner lost his job and im the only one working. I did recieve a email where they congratulate me on the approval..and they still deduct the money of my account. when i query why they still deduct after ive been told it will be on hold for 3 months. they just responded by saying sorry there was a fault with my application and i must re-apply... this was the last place.. as soon as i paid all my debt with standard bank i will go back to FNB.. never had bad experience with them.
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
11 Jun 2020, 11:08Hello Bianca
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply11 Jun 2020, 11:08
Official
Hello Bianca
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
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's updateReviewer Update
25 Jun 2020, 12:29Thank you standard bank. (Clint) I am really impressed with your service after my incident.i am really happy to got the good news this morning. Keep up the good communication and the speedy service. Keep well and stay safe.
's update25 Jun 2020, 12:29
Reviewer Update
Thank you standard bank. (Clint) I am really impressed with your service after my incident.i am really happy to got the good news this morning. Keep up the good communication and the speedy service. Keep well and stay safe.
Standard Bank's replyOfficial
30 Jun 2020, 13:04Dear Bianca Pistorius
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply30 Jun 2020, 13:04
Official
Dear Bianca Pistorius
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***