lL
lizastoelpe L

1 reviews | Active since Jan 2017

16 Jan 2017, 15:03

Holding onto 89 yr old Pensioners money

<p>Once again, between Absa (who recieves forex and distributes to various banks) and Standard bank. My dads pension is once again delayed, the transfer was made 3 Jan and it is still not in my dads account.</p> <p> </p> <p>Every few months we have this same issue.</p> <p> </p> <p>I've called the bank numerous times, asking them to look into it and still nothing. I am beyond furious that my father is out of pocket of over R20 000! His rent hasn't been paid and we once again fighting for money he earned in his many years working.</p> <p>Absolutely disgusted!</p>

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Replies (4)
Standard Bank
Standard Bank's reply23 Jan 2017, 16:00
Official

Good day Liza Stölpe

Please note that this matter shall be closed as per the final outcome provided on 19-01-2017 via Twitter.

Thank you for your loyalty and support.

Best Regards

Complaint Resolution Centre
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*** (fax)
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lL
lizastoelpe L's update23 Jan 2017, 16:22
Reviewer Update

Thank you, I assume my dads pension will be in his account on the 29th as usual this month and the coming months.

Regards

Liza Stolpe

Standard Bank
Standard Bank's reply24 Jan 2017, 13:48
Official

Good day Liza Stolpe

Thank you for your response.

Everything should be the same as normal, however should you have any further questions or require any further assistance you are welcome to contact us on the details listed below.

Best Regards

Complaint Resolution Centre
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*** (fax)
***

lL
lizastoelpe L's update02 Oct 2017, 11:47
Reviewer Update
Once again the money is held back... this happens every few months. I am so sick and tire of this. These banks have no shame!