Holding on for 30 minutes with no answer

<p>Standard Bank, this is really not value for money, honestly. All I need to do is to reverse a transaction...not to buy life cover. I held on a call for 30 minutes with no consultant answering attending to the call. Its the festive season, I think it would make sense for a bank of your stature to employ temps for not flooding the call center? Is this the kind of service that is provided to clients? </p> <p> </p> <p>I need to be contacted as I need to reverse a transaction that is putting my account on a negative (thats all). </p> <p> </p> <p>Stephen Moloele</p> <p> ********** </p>