Holding my money hostage!

On Tuesday, 24th of Feb, I deposited cash into my bank account using the an ATM, the one with envelope. I was told that I would be able to access my money after 48hrs, it's been three days now and still i have nothing and i desperately need money now! And now I was told that I should be able to access on Monday, freaking Monday! <br> <br> Further more, the other day I stood in a que for about 30 mins to increase my EAP limit, the very next morning I get a text from Standard Bank telling me that my EAP limit has been decreased to R0.00, how? and why?<br>