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Olwethu M

1 reviews | Active since Apr 2025

14 Apr 2025, 10:15

Hold on my account

I received payment from foreign bank after that they put a hold on my account after that they said they want confirmation from foreign bank then the foreign bank confirmed and I received a call they said the case is closed it’s been 3 weeks I can’t access my funds now I have been getting different stories

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Replies (2)
Standard Bank
Standard Bank's reply14 Apr 2025, 10:17
Official
Good day Olwethu, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply14 Apr 2025, 10:55
Official
Good day Olwethu,

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Kindest regards 
Standard Bank Hello Peter Team 
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