SM
Sarah M

1 reviews | Active since Dec 2020

01 Dec 2020, 16:58

Hlengiwe from Standard Bank Sanridge extremely rude

Worst service from Hlengiwe at the standard bank branch. She gave me attitude, completely ignored me when she was supposedly assisting me. She took other clients while serving me and was making fun of me and another client.

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Replies (2)
Standard Bank
Standard Bank's reply02 Dec 2020, 05:18
Official
 Hello Sarah, 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply11 Dec 2020, 14:46
Official
Hello Sarah

Thank you for allowing us the opportunity to look into your matter. 

We confirm that the matter was adopted and dealt accordingly.

Kind regards 
Complaint Resolution Centre 
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