SA
Susan A
1 reviews | Active since Jul 2012
06 May 2015, 09:34
Hijack and kidnapping refuse to close my account
I was hijacked and kidnapped. My car, computer, cell phone and hand bag all were ******. I went with other people to Safari to stop and cancel my account. Erna send me to Baronga after I explained to her I do not have transport to go there she phoned Heidie at Baronga branch who said I must go to their branch. It seems nobody understands my problem!! PLEASE CLOSE MY ACCOUNT WITH EMMEDIATE AFFECT I WILL NOT BE RELIABLE FOR ANY FURTHER FEES!!! I DONT WANT TO DO ANY BUSSINESS WITH YOUR BANK!!!
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Standard Bank's replyOfficial
08 May 2015, 11:19Hello Susan Austin,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply08 May 2015, 11:19
Official
Hello Susan Austin,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***