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irenevoges I

1 reviews | Active since May 2017

31 Oct 2019, 15:16

Highly unsatisfied!!!!

One of your agents phoned me and try to sell me life insurance....after 30 min on the phone i told him i will have to speak to my fiance first. The next day he phoned me again and i asked him to phone me at 14:00 as i was in a meeting.He then reponded by saying hahah listen we all have to work so lets just get this over and done with...i told him again phone me at 14:00.

I got home spoke to a different person and told them no thank you on the life policy he then asked me but why...i apparantly had to give a reason.I reponded by saying your agent are rude and that i simply dont want to deal with your bussiness.

Neathless to say they have been debeting my account for 3 months now and i decline it everytime.

Now that i want to buy a car you STANDARD BANK PUT MY NAME ON ITC AS A BAD PAYING CUSTOMER. I WANT AWNSERS!!!!!

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Replies (1)
Standard Bank
Standard Bank's reply01 Nov 2019, 05:44
Official
Hello Irene, 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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