LZ
Lize Z
1 reviews | Active since Jun 2012
04 Nov 2021, 14:46
Highly *********** employees ***DO NOT BANK WITH THEM***
*********** employees working at Standard Bank. Cannot stop changing their minds on my monthly credit card installment. First it was R650, then R314. They wanted to hand me over to some laywers for a payment of R152, which I have paid. Now on the app it says my monthly installment is R25. Just got an sms which stated I owe them R358. What the hell???
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Standard Bank's replyOfficial
04 Nov 2021, 15:21Dear Lize V
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply04 Nov 2021, 15:21
Official
Dear Lize V
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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