1 reviews | Active since May 2016

06 Jun 2023, 21:04

HIGHLY EXTREMELY BAD SERVICE

My account is suspended and I need to pay my tuition fees to write My final examination now I can’t they tell me to wait until they fix it I could not even withdraw Transport money to go back home I had to ask around in a mall am very disappointed 😢 and my exam is Thursday I JUST WANT MY MONEY AND CLOSE OFF THE ACCOUNT

0
Replies (4)
Standard Bank
Standard Bank's reply07 Jun 2023, 07:45
Official
Hi Amantle

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
 Kindly provide us with your account or id numbers for us to escalate your matter further. 
 
 We apologize for the inconvenience and undue frustration, this has caused. 
 
 We greatly appreciate your continued support. 
 
 Kind Regards
 Standard Bank Hello Peter Team
 *** 
Standard Bank
Standard Bank's reply07 Jun 2023, 09:46
Official
Hi Amantle

Thank you for the details. We will get our team to assist further.

 We greatly appreciate your continued support. 
 
 Kind Regards
 Standard Bank Hello Peter Team
 *** 
's update07 Jun 2023, 10:02
Reviewer Update
I have being in the branch since 8:40 they haven’t called I can’t even be assisted am in the branch in Rustenburg
Standard Bank
Standard Bank's reply07 Jun 2023, 10:27
Official
Good Morning Amatle 

We will flag this matter with our team and we will be in touch with further feedback.

Our sincere  apologies for the inconvenience caused.

Thank you

  Kind Regards
 Standard Bank Hello Peter Team
 ***