MN
Maria N
1 reviews | Active since May 2025
14 May 2025, 12:02
Highly disgusted 40 year client with unfinished ***** settlement. (4 months)
I am forced to take to the web as i have no other choice. I have had no joy from dealing with the bank after ***** on my bank account left me with debt of my overdraft. Big amount of money was ****** from me.
On 13 January 2025 an amount was transferred out of my bank account to another. Another transfer was done again on the same day.
On 15 January 2025 a ***** case was opened.
Since then, we have made no headway. As a client of STD for over 40 years, I am extremely unhappy with the situation. Not to mention a reasonable timeframe of my refund. DO YOU THINK 4 MONTHS IS FAIR FOR A PENTIONER TO TRY AND SURVIVE WITHOUT MONEY?
Failing in this attempt will force me to approach the ombudsman.
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Standard Bank's replyOfficial
14 May 2025, 12:45Dear Maria,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you. Our team will review case and provide further feedback.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you. Our team will review case and provide further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply14 May 2025, 12:45
Official
Dear Maria,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you. Our team will review case and provide further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you. Our team will review case and provide further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***