SC
Sarah C

1 reviews | Active since Nov 2016

28 Nov 2016, 16:45

Highly Disappointed

<p>I had a credit card with Standard Bank and it went into arrears. I eventually managed to sort the account out in full in July. Up until now, Standard Bank has not cleared my name. Everyday is an excuse with them. Now that they have the money, they dont seem to be bothered with alerting transunion that I have paid them in full. This is affecting my credit score and financial health!</p>

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Replies (2)
Standard Bank
Standard Bank's reply29 Nov 2016, 14:08
Official

Good day Sarah Chetty

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply29 Nov 2016, 14:17
Official

Good day Sarah Chetty

Please accept our sincere apologies for the undue frustration caused.

We trust that you are comfortable with the outcome provided.

Kind regards

Sechaba Rakoloti

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