Highest level of poor service

<p>In March i settled the Credit Card and wanted to cancel.</p> <p> </p> <p>Poor service from the word go. From branch to Call Center. I had enought and logged a complaint already then.</p> <p> </p> <p>Caswell, i think the name was the team leader of the cancel confirmed it was closed and a complaints person confirmed it was closed. Settlement letter also sent. Great ! awesome ! i thought this matter was put to bed finally.</p> <p> </p> <p>Then Debit order goes off, I said fine- technical glitch i reversed!</p> <p> </p> <p>Now you guys send me a letter that the Debit order was unpaid and clearly the account is still open! WOW i dont belive this i had faith in you guys.</p> <p> </p> <p>Let no make this ugly, i have the letter and all emails from you complaints person who is, Clint Petersen<br /> Complaint Resolution Centre</p> <p>First Level Complaints | Standard Bank of South Africa <br /> <br />( +27 (0)10 *** | </p> <p>* *** | ü www.standardbank.co.za</p> <p>6 Simmonds Street | 3rd Floor | Entrance 1 | Red Pillar 7 | Johannesburg, 2001<br /> <br /> <br /> <br /> <br /> <br /> </p>