Highest degree of ineptitude

<p>My New card was erroneously Delivered to Witbank branch instead of Middelurg Mall Branch, I was phoned to collect, and I asked them to forward it to Middelburg Mall Branch, the poor soul, who must be on something, Advised me that it would be done. Wish I had her name, and no, she did not give me a reference number.</p> <p>Yesterday at Middelburg Mall branch I was kindly advised to drive to Witbank to collect it as it is still there, and Middelburg cannot arrange to have it brought to Middelburg, as that is the job of card division.</p> <p>So this now means I must drive from Stoffberg, Limpopo to Witbank, Mpumalanga , collect my card, Pray I have a vehicle when i come back out, and then drive back home. </p> <p>This little escapade That the Simpler, Better, Faster Team has arranged for me will Cost me over R300 and 200KM, yes 200KM round trip, if i decide to be daring and use the old WTB-Middelburg Road, and a whopping 3 Hour Saturday trip.</p> <p>Not that anyone in Std Bank gives a flying Duck how the client gets his card.</p> <p>Tell me, Do your staff have a bet on who can inconvenience their clients the most on a Daily basis?</p> <p>Why can't the client be contacted beforehand to arrange delivery of the card, or does Standard Bank not care about service and customer satisfaction anymore?</p> <p>I want the card delivered in Middelburg Mall.</p> <p>Failure to do so will cost you a client. </p> <p>You can keep the stinking card, I will pay it off, and never look back again.</p> <p> </p>