JO
Jeffry O
1 reviews | Active since Feb 2024
24 Feb 2024, 18:37
High interest rate Home Loan
We have a Home loan with Standard bank, which have a very high interest rate, we were on a fixed rate but that was changed without notification, ever since then the 20 year contract is suddenly a 21 year contract and the installment has risen extremely high, we now have fallen behind and is threatened with a quick sell if we do not pay a ridiculous extra high amount to cover the arrears, by two collecting companies.
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Replies (2)
Standard Bank's replyOfficial
25 Feb 2024, 08:04Hi Jeffry
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply25 Feb 2024, 08:04
Official
Hi Jeffry
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
06 Mar 2024, 16:10Hi Jeffry
Thank you for taking our call. As per our telephone conservation we will contact you again tomorrow 2024-03-07.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team ***
Thank you for taking our call. As per our telephone conservation we will contact you again tomorrow 2024-03-07.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team ***
Standard Bank's reply06 Mar 2024, 16:10
Official
Hi Jeffry
Thank you for taking our call. As per our telephone conservation we will contact you again tomorrow 2024-03-07.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team ***
Thank you for taking our call. As per our telephone conservation we will contact you again tomorrow 2024-03-07.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team ***