SM
Simangele M

1 reviews | Active since Sept 2021

30 Nov 2025, 07:57

High honouring fees and an unknown charge for overdraft

I reported my card lost,but I was charged multiple honouring fees while waiting for a new card. To top it off I got charged an overdraft fee and I didn't authorize an overdraft. I'm livid, you guys are *****ing my hard earned money and messing my credit record. First thing January I'm going to stop banking with you guys.

0
Replies (2)
Standard Bank
Standard Bank's reply30 Nov 2025, 09:24
Official
Dear Simangele,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

We sincerely apologies for any inconvenience or unwarranted frustration this has given you. 

Kindest Regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply30 Nov 2025, 17:19
Official
Dear Simangele, 

We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.

Kindest Regards
Standard Bank Hello Peter Team 
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