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1 reviews | Active since Sept 2009

09 Apr 2015, 13:12

High Court order ignored for 2 years

AFTER E-MAILING DOCUMENTS FOR MORE THAN A YEAR ALMOST EVERY MONTH, I EVENTUALLY LOGGED A COMPLAIN ON HALLOPETER, ALL I GET IS A GENERAL RESPONSE FROM A CALL CENTRE. REALLY??? MY BOND WAS DECLINED BECAUSE MY CREDIT CARD WHICH WAS AS PER A HIGH COURT ORDER WAS NOT CLOSED AND CLEARED, NOW IT FLAGGED AS BEHIND. IF THERE IS ONE TRACE OF STANDARD BANK ON MY ITC AND ANY OTHER CREDIT PROFILES, I WILL OPEN A LAW SUITE, AND IF I DO NOT HAVE PROOF THAT THOSE ACCOUNTS HAS NOT BEEN CLEARED BY COB AND A SENIOR MANAGER PHONING ME TO FIX THIS ****, I WILL INSTRUCT MY LAWYERS TO COMMENCE THE SUITE NEXT WEEK. IT IS PATHETIC!! NOT ONE OF OUR STUFF HAS BEEN CLEARED!! HELL MAN. FNB SUCK, BUT STD BANK SUCK EVEN MORE.

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Replies (1)
Standard Bank
Standard Bank's reply21 Apr 2015, 18:22
Official
Hello Alfie,

Thank you for bringing this matter to our attention.

Please note an investigation will be conducted and feedback will be provided accordingly.

Trust the above is in order.

Regards
Thabisile Nxumalo
Complaints Resolution Centre
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