WE
Wesley E

1 reviews | Active since Mar 2016

26 Feb 2020, 14:02

High costs

We went to Standard bank in Parow centre and requested a bank statement the lady at the teller told us she would have to charge us R95 for a 3 month statement. I was surprised at the high cost for this service still not sure if i was given the correct info but surely i will be closing my account there.

0
Replies (1)
Standard Bank
Standard Bank's reply27 Feb 2020, 12:45
Official
Hello Wesley
 
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre

***

***