1 reviews | Active since Nov 2016

03 Apr 2018, 13:47

High call volumes !!!!!!!!!!!!!!!!!!!!!!!

Waiting forever on the phone !!!!!!Phoned ********** 006 4 times today to get MY money transferred into my account !!!!!!!!!!!!!!!! UCR numbers given at 9.30 this morning !!!!!!!!!!!!!!! "will transfer in 10 minutes" he said !!! At 1 oclock she said " will do it now" and then transferred a tiny amount !!!!!!!!!! Now on the phone again for 15 minutes !!!!!!!!!!!!

0
Replies (2)
Standard Bank
Standard Bank's reply04 Apr 2018, 08:35
Official

Dear Duncan Gohl

Thank you for posting your comments.

The matter is receiving attention and we will be in contact with you shortly.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***

Standard Bank
Standard Bank's reply05 Apr 2018, 14:01
Official

Dear Duncan Gohl

Thank you for your posting.

This complaint was logged on social media as well and the matter has been addressed with you.

Kind regards

Complaint Resolution Centre

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