mR
mashao R

1 reviews | Active since Jun 2011

01 Dec 2019, 23:12

Hiding behind Ombudsman- My car being snatched from Auction

SBSA response, Feedback was provided to the Banking Ombudsman for this matter. this guys hide behind the curtain. I'm the one getting abused here by distinct attorney. OMBUDS response-M RASEBOTSA IS/18/05-0468 not conclusive matter- "Further we do not have the Jurisdiction nor mandate to declare the sale of the vehicle null and void.You will have to approach a court of law for the relief that you seek." I quote. I've almost five attorneys already send me demands letters, for something which is standarbank doing. I am waiting for their court date as my lawyer is ready for their action. what I need is them to write-off the shortfall and compensate the damage they have created on my profile. Also I want my car back as it is *******ly sold through unauthorized auction with less amount. this is my take no more or less.

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Replies (4)
Standard Bank
Standard Bank's reply02 Dec 2019, 02:50
Official
Hello Mashao
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support  
 
Kind regards 
 
Muhammed Asvat
Complaint Resolution Centre
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mR
mashao R's update05 Dec 2019, 11:46
Reviewer Update
Hi Muhammed Asvat, I'm still waiting for your reply- this matter has negative impact on my profile and the attorney you have allocated seems not to be clued-up. I have summons with wrong information amended as BP JONES/cl/STS1162.
this was send by your representative Hack Stupel & Ross.
this is quite disturbing considering the fact that my car was snatched with such low amount due to your
mR
mashao R's update05 Dec 2019, 11:53
Reviewer Update
Hi Muhammed Asvat, I'm still waiting for your reply- this matter has negative impact on my profile and the attorney you have allocated seems not to be clued-up. I have summons with wrong information amended as BP JONES/cl/STS1162.
this was send by your representative Hack Stupel & Ross.
this is quite disturbing considering the fact that my car was snatched with such low amount due to your incompetence .
such car Jeep grand Cherokee cant be sold for 250k after you rejected my bmw offer due to alleged credit card dispute.

my attorney was given a wrong info which show incompetence from your representative.

regards
Patrick

Standard Bank
Standard Bank's reply06 Dec 2019, 15:24
Official
Dear mashao

Thank you for posting your comments.

Feedback was provided to the Banking Ombudsman for this matter.

Kind regards

Complaint Resolution Centre
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