NG
Nodumo G
1 reviews | Active since Nov 2011
21 Jul 2015, 14:41
Hidden fine print
I realized on my statement when i withdrew money on two different occasions the bank deducted two different bank withdrawal charges.(1st -R6 then -R29 a charge difference of R20 doesn't make any sense to me) Its funny how when you open and account they mention ONE withdrawal charge on their pamphlets, but when you start using their services the terms and conditions suddenly change. Really disappointing, now i regret moving from Capitec Bank.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
21 Jul 2015, 15:21Hello zonezee,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply21 Jul 2015, 15:21
Official
Hello zonezee,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***