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charnellhmn C

1 reviews | Active since Apr 2017

04 Sept 2023, 15:08

Hibo instant miney!!

Did a instand money to another account on Saturday morning. Its Monday afternoon and money is still not paid over and not reversed to my account!!! Bad service!

0
Replies (2)
Standard Bank
Standard Bank's reply04 Sept 2023, 15:16
Official
Good Day Charne

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply07 Sept 2023, 10:12
Official
Good Day Charnell

We hope you are well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards
Standard Bank Social Media Team