FB
Francina B
1 reviews | Active since Feb 2026
11 Feb 2026, 18:55
Hi I have a query
Hi I have a query. I have made IFT payment from FNB to STD bank. Immediate payment. Payment went to a wrong person. I went to both bank reporting the issue , since 6 December 2025 . FNB longe a missing payment and also recall but they did not get any help from STD bank. I went to the police station to report the meter. Standard bank don't want to do the follow up to their client. To let them know that they receive rong payment. What should I do in a case like this please I need help.
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Standard Bank's replyOfficial
12 Feb 2026, 06:55Dear Francina
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply12 Feb 2026, 06:55
Official
Dear Francina
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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