ZN
Zweli N

1 reviews | Active since Nov 2022

25 Nov 2022, 10:04

Hi Hellopeter I app**** for loan with standard bank on September 2017 amount was R150 k for 60 months contract on monthly payment of R5000 plus it's a fix contract . First deduction was on 15 October 2017 to 15 October 2022. It is there on contract as

Hi Hellopeter

I app**** for loan with standard bank on September 2017 amount was R150 k for 60 months contract on monthly payment of R5000 plus it's a fix contract .

First deduction was on 15 October 2017 to 15 October 2022. It is there on contract as last payment

I was charged 26.40% interests rate and other things that was on contract total re- payment of standard bank end up on R3000k plus as per agreement I did pay without skipping one month.

On last month October 2022 out standing balance is R17k plus and no one can explain to how did I accumulate this amount.

I communicated with Nathash and Mr Tsotetsi in Vereeniging branch no feedback from them.

I wrote emails to standard head office and complain offices they convince me what happened

Thanks

Cell number: ***

0
Replies (3)
Standard Bank
Standard Bank's reply25 Nov 2022, 10:07
Official
Good day Zweli

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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ZN
Zweli N's update25 Nov 2022, 15:43
Reviewer Update
I can submit the contract/Agreement I signed to verify it as valuable documen to you.

I would like to be refunded my money fully with the interest of 26.40% times buy the duration.

I need to recieved settlement letter with balance of zero zero

Thanks


Standard Bank
Standard Bank's reply25 Nov 2022, 16:11
Official
Good day Zweli 

We will follow up with our team and we will get back to you.

Thank you

 
Kind regards 
Standard Bank Help Centre 
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