SO
Setlhabi O
1 reviews | Active since Jun 2020
01 Jun 2020, 16:30
Hi
Hi,on the 1st of March 2020 I made a deposit of 6000rands into someone's standard bank credit account by mistake,I immediately called Capitec to request reversal with standard bank,two days later I got an SMS from one of your specialists saying the reversal was disproved,I then went to standard bank branch in Kroonstad and met a lady by the name Semone,she tried everything she could to resolve the matter till this date I haven't received any light where the money is.
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Replies (2)
Standard Bank's replyOfficial
01 Jun 2020, 16:44Dear Setlhabi Onthatile
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply01 Jun 2020, 16:44
Official
Dear Setlhabi Onthatile
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
04 Jun 2020, 10:08Dear Setlhabi Onthatile
Thank you once again for posting your comments.
We refer to our email correspondence and can confirm that feedback has been provided to you.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
We refer to our email correspondence and can confirm that feedback has been provided to you.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply04 Jun 2020, 10:08
Official
Dear Setlhabi Onthatile
Thank you once again for posting your comments.
We refer to our email correspondence and can confirm that feedback has been provided to you.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
We refer to our email correspondence and can confirm that feedback has been provided to you.
Kind regards
Complaint Resolution Centre
***
***