Here we go again, service that they should be ashamed of.

What must one do to get good service these days, why must it always be brought to this platform to finally get answers or some sort movement.

Standard Bank made contact with me regarding my previous reviews that have been posted here, I'm not happy because I was advised that I would hear back from them 10 May 2024 regarding my account that has been placed in arrears for a matter that they are attending to.

My financial status is at risk and is in the hands of *********** staff!!!!

The sad part is that they will send the same generic response to this complaint but it in no way means that they are going to their job. The agent from the complaints department please know that your service is poor and speaks in no way to the promises my financial provider has committed to.

I am a loyal client making use of many services at Standard Bank but this level of service is pathetic and again I sit here considering to place my financial wellbeing in another financial institute that is capable of delivering the service they promise.

So Standard Bank as I again await a call from your organization of which I'm not sure has a means to an end!!!!!