Helpline email that sucks!

<p>(Email below was send to both banks - I am also logging a rewiew under ABSA)</p> <p>Dear Sir/ Madam (Bluebean - Lindiwe Madida and ABSA)</p> <p>I am struggling the past couple of days to see and ETF reflected on my BlueBean Account (Standard Bank) from my ABSA account. (4/3/2017)</p> <p>After correspondence with them, they refer me to you now.</p> <p>See screenshot attached<br />My ABSA Account nr. ********** 645<br />My Blue Card Account Nr ********** ********** 18</p> <p>(Screen shots ommited on Hellopeter)</p> <p>You will see below the R10,000.00<br />Notice that in the past I had a problem with the previous transfer aswell, which also did noot refect!</p> <p>Below is also the statement showing no credit.</p> <p>How is it possible that on these two instances, the transfer goes wrong?<br />Is'nt ETF surpose tow work, even between banks?</p> <p>The solutions is not to telll me to visit my branch!.<br />If EFT is not working, or you cannot assist me online, do not sell this service then!</p> <p>@ Lindiwe, Do not call your email signature or address a "HELPLINE" or "Customer Support" if you department cannot give it!</p> <p>Please give this your urgent attention!</p> <p>Abriie Theart</p> <p>Cell ********** 984<br />ID ********** 102088</p>