CF
Clara F

1 reviews | Active since Apr 2010

09 Nov 2015, 16:23

Helping even after bank doors were closed.

I would like to Compliment SB Hatfield on the great service I received this afternoon from Prince at the Enquiries desk. He continued helping me until my issue was sorted even after the bank doors were closed. His friendly service didn't end at 15:30, he continued assisting me even though I was already outside the bank. Thank you for going the extra mile and for saving me from coming back the next day. Prince made it happen.

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Replies (1)
Standard Bank
Standard Bank's reply10 Nov 2015, 15:13
Official
Hello Cla****ito,

We appreciate your feedback.

We are delighted to hear of your wonderful experience with us.

Thank you for your loyalty and support.

Best Regards

Complaint Resolution Centre
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