MM
Mandlenkosi M
1 reviews | Active since Mar 2013
12 Jan 2021, 09:39
Helpfulness and excellent service, appreciated.
Had a query resolved by customer services of Standard bank card division this morning. I was assisted by Akhona, and would like to express my thanks for her assistance with the issue. At some point,the call got interrupted and cut. I was still re-dialling when bank rang me back.This is so amazing and considerate of the official who was assisting me. It is rare these days, to come across professional and humane service of this calibre. Thank you Akhona, do keep on with your excellent service.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
12 Jan 2021, 15:13Dear Mandlenkosi
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with Akhona.
Kind regards
Complaint Resolution Centre
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***
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with Akhona.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply12 Jan 2021, 15:13
Official
Dear Mandlenkosi
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with Akhona.
Kind regards
Complaint Resolution Centre
***
***
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with Akhona.
Kind regards
Complaint Resolution Centre
***
***
