1 reviews | Active since Sept 2013

26 May 2017, 11:59

Help with unfortunate ***** situation resolved

<p>Long story short, I was the victim of my own naivety and trust and became the victim of bank ***** losing a total of R1200. Standard Bank has managed to help me by restoring the full amount out of good will instead of just the partial refund I should have received. <br /><br />Rest assured that this situation will never repeat itself. I'm so grateful to the man that was investigating my case (I believe his name is Kyle). I'm so relieved that I'll get a full restoration of the money that was ****** from me. I am so happy to be a Standard Bank customer right now. Everyone involved in helping me was amazing. I wish there was a 6th star I could give this review.</p>

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Replies (1)
Standard Bank
Standard Bank's reply30 May 2017, 15:17
Official

Dear Gryff

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with Kyle.

Kind regards

Complaint Resolution Centre
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