Help needed - unable from overseas

hi<br> <br> last year i visited the Thabazimbi branch and enquired about my credit cards and also my Garage card.<br> as i have not received a card for at least three years i asked them to stop/cancel the acc.<br> they informed me that the acc was inactive with zero activity and that i dont have to worry about it anymore.<br> <br> this month i went through my bank statement only to find i have yet again a Garage Card entry.<br> upon phoning card division was i told that there is a R500 card fee which i need to settle before the acc will be cancelled.<br> <br> i am lost, i am expected to pay for a card which std bank instructed me was something of the past, yet clearly isn't.<br> the card division's response was to transfer me to Thabazimbi office.<br> <br> clearly this will not solve the problem as i cannot visit the branch anymore, and they wont have the authority to reverse the charges and cancel the card.<br> <br> also i am overseas and there arent any branches in this country.<br> your help and guidance is appreciated.<br> regards<br> Danie