PP
Paul P

1 reviews | Active since Jan 2014

09 Jun 2016, 10:20

Help me please

<p>Standard bank securities. . .</p> <p> </p> <p>What are you doing</p> <p> </p> <p> </p> <p>You are not communicating with me.</p> <p> </p> <p>I have pointed out errors made by Standardbank on my investment account and you have failed to communicate to me if your going to correct it.</p> <p> </p> <p>Also, your staff and system doesnt seem to be able to treat DWT correctly for JSE listed companies.</p> <p> </p> <p>I'm frustrated beyond believe mainly due to lack of communication from Standard banks side.</p> <p> </p> <p>Standard Bank, Please, contact me and lets talk.</p>

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Replies (3)
Standard Bank
Standard Bank's reply09 Jun 2016, 12:39
Official

Good day Paul

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply14 Jun 2016, 09:35
Official

Good day Paul

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply21 Jun 2016, 08:06
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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