Help?

Item: Standard Bank
Rating: 1
Author: Maria E

I have been trying to make a payment arrangement and nobody wants to help.. and I just get more and more rude calls...is there someone at std bank that can assist with a payment arrangement on a personal loan?

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

25 Aug 2020, 10:17

Hello Maria

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply25 Aug 2020, 10:17

Official

Hello Maria

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Maria E's updateReviewer Update

31 Aug 2020, 15:41

Pathetic, 37 e-mails and lost count of times I tried to call and waste my airtime and still no assistance with a payment arrangement.. What a joke

Maria E's update31 Aug 2020, 15:41

Reviewer Update

Pathetic, 37 e-mails and lost count of times I tried to call and waste my airtime and still no assistance with a payment arrangement.. What a joke

Standard Bank's replyOfficial

09 Sept 2020, 12:23

Dear Maria Van Eeden

Than you once again for posting your comments.

I refer to our email correspondence with each other and you confirmed that you managed to sort out the matter.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply09 Sept 2020, 12:23

Official