Hellopeter complaint: ***

Please see above reference in response to my previous complain. <br> I received a phone call from Standard Bank on Tuesday (15-12-2015 at 09:12 from ***) she apologized on behalf of the bank for not changing my debit order as instructed especially because I have funds in the account the insurance was supposed to debit from. I explained to her that because of this insurance has been cancelled and thus I haven't processed the claim. She said she will deal with the matter and call the insurance and sort this whole mess. She also said she will call me back before close of business on the 15th and give feedback so I can process my claim. She didnt call me back and I haven't heard from her. When I call back, I get no answer!!!!<br> <br>