Hellopeter complaint: ***

This is my fourth post on Hello Peter regarding my matter which started last year December. In this time I have called Standard a number of times, left messages and they have called me back once only with a promised to call me back and they didn't call me back. I have received emails all stating my matter has been \escalated\" an I rep**** to their email. I haven not have a response and its been a week!!!<br> <br> standard bank says that and I quote \"It is not our intention to cause any undue frustration and inconvenience to our valued clients\" but because they didn't keep to what they have promised me I have been inconvenienced and financially frustrated...."