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Ñando Manando
1 reviews | Active since Sept 2021
11 Sept 2021, 08:46
Heart broken
I sent a request to Standard Bank for a letter confirming that my loan account is up to date as I paid for the month I was behind with. On the phone they do confirm that the account is up to date. Why is it so difficult to send me an email to confirm that my account is up to date... I have been sent from pillar to post😢
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Standard Bank's replyOfficial
11 Sept 2021, 23:53Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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*** (fax)
Standard Bank's reply11 Sept 2021, 23:53
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)