Headline: student achiever account costs standard bank millions!!

Item: Standard Bank
Rating: 1
Author: George L

I am currently enlarging my equity loan to expand my property portfolio with Standard Bank. It is placed on hold as I had a student achiever account ( without credit facilities) that has been inactive for years that accumulated bank service fees of over R7000. The call centre nor the branch can assist me with this glitch in their system. Currently standard bank is making R120000 per year in interest out of my home loan alone. Are they really willing to throw that all away for R7000. Today is my last day to rectify this before my application expires.

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Standard Bank's replyOfficial

29 May 2021, 02:49

Hello George

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply29 May 2021, 02:49

Official