1 reviews | Active since Oct 2012
Having the run around!
My internet banking was working fine until For some reason the system recaptured my old cellphone number to send my OTP notifications, this number has already been replaced many years ago. I have been into the bank on numerous occasions whereby the customer service agents has tried to assistant where and how far they possible can but nothing helps. I get told to call in, which i do then i get told to go in the bank. How many times do i have to repeat the action?????? Can somebody please just remove m old cellphone number!!!! so that i can carry on with y business and not waste my time to go into a bank for nothing!
Thank you for posting your comments.
We are looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
We are looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Taureeq
Thank you once again for your posting.
I refer to our email correspondence with each and telephonic conversations and can confirm that this matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Taureeq
Thank you once again for your posting.
I refer to our email correspondence with each and telephonic conversations and can confirm that this matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***