BT
Bee T

1 reviews | Active since Aug 2019

03 Aug 2021, 07:43

Haven't received my money

I closed my account in Campus Square (Melville Branch) on the 21st of July and I was told the money that is in that account will be transferred to my current account on the 28th of July till today, account is closed but I haven't received the funds that were in that account. I called on Friday I was told that they will investigate till today.

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Replies (1)
Standard Bank
Standard Bank's reply04 Aug 2021, 05:05
Official
Hello Bee
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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