NM
Nhlaka M

1 reviews | Active since Oct 2019

20 Apr 2022, 11:29

Have not received my bank card in 3 months

Standard Bank is a gift that just keeps giving 😡. I set up a business account back in January with Morgan Pillay, but I still have not received my bank card. He first sent it to the wrong branch when I notified him of this he said he will re-route it to the right branch. I have not had any communications with him since. I keep sending him emails but he is just not responding. This is *** man!

0
Replies (2)
Standard Bank
Standard Bank's reply21 Apr 2022, 16:23
Official
Hello  Nhlaka
 
This is not the level of service we strive for. We understand your frustration and would like to help. We would like to get you sorted as soon as possible. 

Our team will be in touch 
 
Kind Regards 

Standard Bank Help Centre 
*** 
Standard Bank
Standard Bank's reply22 Apr 2022, 17:28
Official
Hello Nhlaka

Thank you for allowing us the opportunity to look into your matter. 

The branch management have confirmed they have been in contact with you and the matter has been resolved.

Kind Regards
  
Standard Bank Help Centre 
***