1 reviews | Active since Nov 2010
Have lost faith in standard bank
I’ve been trying to extend my bond...what a nightmare! The just of it is that your colleague **** to me saying the assessor rearranged with my tenant to see the property which didn’t happen. Your consultant does not keep me up to date and I have no faith that he wants to assist me or that he has no sense of urgency. It took me 2 hours to get through to him only so he can tell me something that isn’t true and nobody else can assist me at standard bank. My tenant only told me at the end of today when it was too late to call anyone that she wasn’t called.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***