AN
Alisa N

1 reviews | Active since Jun 2009

12 Feb 2016, 09:13

HAVE BEEN MAKING REGULAR PAYMENTS !!

Good day, I have been making regular payments on my home loan account. My house was sold about 3 years ago and I have been making regular payments to Mac Roberts Attorneys. They are able to confirm these regular payments. I am totally shocked and disgusted to now find that my account has now been handed over to DMC and they have the audacity to sms to demand that I must settle or make acceptable payment arrangements. This is totally unacceptable !!! I refused to deal with them. Please come back to me on this, failing which I will go and take the matter further. This is shocking !!!!

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Replies (1)
Standard Bank
Standard Bank's reply12 Feb 2016, 15:01
Official
Hello mysterri,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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