Have been going through this for over 12 months now,
I have been constantly complaining about Discovery Credit card debiting my account. Naedo debit order. Standard bank has confirmed on several occassions that this will stop which it has not. Each month, i have to go to the bank and reverse debits off my account. Most months I manage to withdraw my funds which means I than get charged for failed debit order. Every month since this has happened I get a refund on failed debit order fees, R115 credited back to me. For September and October I just received a sms stating this has now been declined. I want my money, I cannot be charged for failed naedo debit orders when I do not have a contract with Discovery, this also confirmed by standard bank. Do I need to go back to the ombudsman?
Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
