LE
Laabz E

1 reviews | Active since Jun 2024

05 Jan 2026, 11:47

Hate instant money

I really don't understand why standard bank can't upgrade their instant money options like fnb ewallet or the other cash sends whom sends a pin with the SMS . We do fundraising work and sometimes people do instant money and walk away from the table after doing a donation ONCE OFF. Then they maybe make a mistake and put in a wrong pin and we don't take the people's information down hence it's a fundraising just for that day . Then that money goes down the drain because we never seeing that person again .

All other banks send a pin with their cash sends . It's only standard bank.

New year please upgrade this option .

When you call the call centre's to assist they can do nothing ,it's always nothing . Useless people behind that phones .

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Replies (1)
Standard Bank
Standard Bank's reply05 Jan 2026, 12:09
Official
Good day Laabz,

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team 
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